FAQ

Click/Tap on Log In located on the top toolbar or hamburger menu of any page. You will automatically be directed to your personal library after entering your password.

When you are already logged in from a previous visit:

• Computers — click/tap on the profile avatar located on the toolbar in the upper right, then My Library in the listing.
• Mobile devices — click/tap the hamburger menu, then My Library in the listing.

Go to the login page and click/tap on the forgot password link under the Submit button.

Check your spam folder if you don't see a reset link in your inbox within several seconds.

Tip: If this happens, move the email into your inbox to receive future messages from Paul and his team directly in your inbox.

Check your spam folder if you don't see a reset link in your inbox within several seconds.

Tip: If this happens, move the email into your inbox to receive future messages from Paul and his team directly in your inbox.

Click/Tap on Log In located on the top toolbar or hamburger menu of any page, then select Settings.

When you are already logged in from a previous visit:

• Computers — click/tap on the profile avatar located on the toolbar in the upper right, then select Settings.
• Mobile devices — click/tap the hamburger menu, then select Settings.

Subscription billing occurs in four-week cycles (every 28 days) in accordance with moon cycles, a natural rhythm to which Taoists have always attuned their training.

If you sign up for an online course block (i.e. with one or more modules), you will receive instant access to all your lessons to download and stream.

Navigate to the toolbar or hamburger menu at the top of every page and click/tap on My Library.

If you sign up for a membership, billed by module (every 28 days), you will receive:

• Instant access to Module 1
• Access to Module 2 - after your second payment clears, 29 days later
• Access to Module 3 - 28 days after your second billing, and every 28 days from then onwards until you cancel or the course ends.

No problem! You can purchase courses in blocks of 3-12 months, depending on the subject.

If there is currently only a subscription option available on the course webpage, check back after we reach the first milestone (i.e. natural end to a section/exit point). Paul makes modules available with a one-time payment once we hit the first milestone.

Feel free to contact us to enquire about timelines.

It depends:

One-time payment - stream and download videos for as long as your account is active plus one year. There is no set expiration.

Subscriptions (billed every 28 days, per module) - stream and download videos only while your subscription is active. Cancel at any time; videos will no longer be available in your account after cancellation. Be sure to download your videos as you go.

See our policies.

Yes, if you download them, but please note:

If you pay by module (billed every 28 days by subscription), you will only maintain access to courses in your account — to download and stream videos — for as long as your subscription is active.

We recommend downloading videos as they are released to maintain a good workflow.

No. These free lessons are available to stream online only through your library with a purchase of any course — in person or online.

Click/Tap on My Library located in the toolbar or hamburger menu at the top of every page.

Click/Tap Announcements on the Member menu, which is located under the logo at the top of the page.

In the Announcements for the course, you will see invites to continue on to subsequent parts/modules of the course. Click on the link(s) provided. which will take you to checkout.

You're also welcome to contact us to request access and we'll be glad to send you a link by email to purchase courses in accordance with Paul's unlock sequence.

The Wu Style Mini/Medium Form online course is the only archive course still offered by Paul.

You can stream and download MP4 videos via Dropbox (no Dropbox account is required) for the period of one year.

The videos will not be available in your online library.

Contact us if you wish to refer friends and students to Paul's online courses and receive a 20% commission.

Some restrictions apply. We will provide information and complete details by email.

Our website is compatible with the latest versions of most major web browsers, including Google Chrome and Mozilla Firefox. For the best user experience, it is recommended to use the most-recent versions of these browsers, as outdated versions may cause functionality issues.

You do not need any specific hardware or software, but outdated software, antivirus, firewalls, VPNs and other apps can affect the quality of your user experience.

We will always do our best to help you, but please kindly note that we do not provide device-specific technical support.

We use the Kajabi CMS platform. Troubleshoot issues here.

You will receive a payment receipt via email after checkout is complete.

For online courses, you will also receive an email with a link to directly access your new course in your library. However, you don't have to wait for it. You can simply navigate to the toolbar or hamburger menu at the top of every page and click on My Library to access your videos.

In most cases, yes. Contact us to let us know which course and by how many modules you would like to jump ahead, and we'll provide a payment link accordingly.

Exception: Some membership courses are in progress and you might already have access to the most-recent module.

Please note: Additional modules can only be unlocked during scheduled business hours (Pacific Time).

Cancellation requests have soared in recent years! We are a small team, so this limits our ability to support Paul's projects, and maintain the highest-quality courses and service for the students who commit to training with Paul.

For this reason, we maintain a no-refunds policy except in the case when Paul Cavel/TTCS must cancel a course; in which case we will make every effort to refund your payment promptly and provide alternative solutions.

We highly encourage students NOT to book for courses — in person or online — until they are ready to commit ... just as they would for any other event.

In accordance with the Taoist non-interference doctrine, we do not stoke scarcity unnecessarily and only report courses being close to fully booking when it is truthful.

We sincerely appreciate your support and understanding!